Liquid Web operates its own data centers and positions around production workloads -- phone support, uptime SLAs, and managed VPS with a hardware scalability path. Hetzner provides raw EU compute at high density: ISO 27001 certification, dedicated server depth, and compute economics built around a different cost and support model.

What you get that Hetzner doesn't offer

Phone support available 24/7/365 alongside chat and ticket. Owned data center infrastructure. An uptime SLA with financial backing. A managed VPS option with server-level access. A scalability path from VPS to dedicated servers to private cloud under one support contract.

What you give up

More CPU, RAM, and storage per euro for EU-based infrastructure. ISO 27001 certification with data centers exclusively in Germany and Finland. Dedicated server options alongside cloud VPS at Hetzner's cost tier. A scalability path to bare metal without a managed-platform premium.

What you get that Liquid Web doesn't offer

More CPU, RAM, and storage per euro for EU-based infrastructure. ISO 27001 certification with data centers in Germany and Finland. Dedicated server options and the Hetzner auction market for cost-sensitive bare metal. A scalability path from cloud VPS to dedicated hardware under the same account. Full root access without a managed-platform markup.

What you give up

Phone support is absent at Hetzner -- support is ticket-based. Liquid Web's uptime SLA with financial backing. A managed VPS option with Liquid Web's support contract. The scalability path from VPS to private cloud under one vendor. Hetzner assumes the operator fully manages the stack.